Be the first one to find this review helpful. All Rights Reserved. Stubhub does not allow the upload of barcodes upon listing so when they sell, you are required to upload the barcodes - which I did within a couple of hours. I have sold ticket many times before, this is not my first time, never had a problem. Original review: April 16, 2023. Let us know if you have any other questions or concerns. That happened to me, and although I understand StubHub isn't responsible for a flaky seller, they did not notify me about the tickets no call, no email, no account notification. In some cases, the primary won't release tickets until 48 hours prior to the event to help avoid ticket fraudulence and this may be the case for your seller. Sorry we couldn't be helpful. Not the greatest arrangement, but I have had tickets delivered fairly close to game days before, so I trusted them. If you fall into that camp, then you may be the type who budgets for concerts and sporting events. Their customer service isn't much help either. Why does it out that date if closer to 24 hours? When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. The event is tonight. If there were, we would look for replacements first and foremost as we want you at your event. Id like to be prepared ahead of time because the drive is long and I wouldnt want to show up and not be allowed in. Many or all of the products here are from our partners that compensate us. Nosebleeds were even more than what paid for pit tickets. Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. so i bought a ticket over 3 weeks ago to see metallica in november and i still havent received my ticket. @captain-janeway - Truly, delivery or any issueis rare with the tickets you buy from us. When I called and spoke with Ruben, he said that they sent me an email and since I didn't confirm the sale, their terms are that they get to charge me for the tickets?? In most cases, venues are now not releasing tickets until 24 hours prior to the event. Help us improve this article with your feedback. Best Homeowners Insurance for New Construction, How to Get Discounts on Homeowners Insurance. What's tricky, however, is that there aren't pre-set fees. I called an hour before the concert to learn that my tickets were unavailable. Scan this QR code to download the app now. I understand you offer guarantee, but I want to make sure I can actually get into the show.
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