Sometimes it will turn black. Connect another video cable to the computer and monitor. Covered under Manufacturer warranty As encouragement, let me state again that I encountered some of the problems reported herewhen connectingmy personal EliteBook 840 G1 and the 2013 UltraSlim Docking station with a dual monitor setup using the two Display Ports on the docking station. Also change refresh rate to 40hz but issue still persist. HP Pavilion 23xi Monitor | Full Review - YouTube 2023 Reviewed, a division of Gannett Satellite Information Network LLC. This can be visually distracting and mar the integrity of the picture quality, but it is far from a problem for this monitor. HP Its full white screen is evenly illuminated from center to corners. -, Include keywords along with product name. We are unable to determine your warranty status for the product and serial number provided. If theres none, remove and reconnect the video cable from the computer to the monitor to see if that does the trick. Covid-19 Disclaimer: We are working to meet the current extraordinary customer demand for our products. Sleep and hibernation = disable. There should be a power indicator light located on the monitor case. Note: Use the most current version of the reader for viewing these PDF user guides by clicking the "Adobe" link below. In addition to Windows Pro, it offers the right amount of RAM (8GB) as well as 1TB of HDD storage to keep your most important work close. ftp://ftp.hp.com/pub/softpaq/sp72501-73000/sp72953.exe Opens a new window. For me seems to have worked as well. Out of the three monitors we pulled for comparison, the 23xis black level of 0.21 cd/m2 was the deepest by a good amountand some of the other monitors were much more expensive by list price. I fought this problem for 3 weeks and even had HP support stumped until they told me that bios and firmware must be run in the dock and not outside of it. If a recent update to the PCs display driver is a likely cause, users can revert it to a previous working version by following the necessary steps: Right-click on the suspected display adapter (e.g.
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